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Customer knowledge management : people, processes, and technology / Minwir Al-Shammari. by

Al-Shammari, Minwir, 1962-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Hershey, PA : Information Science Reference, c2009

Online resources:

Table of contents only

Availability: Items available for loan: قاعة الكتب - الدور الثاني (1)Location, call number: 658.4038 S5282.

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Customer relationship management in call centers / Shimaa Salem Abdelghafar Salem ; Supervised Abdelhadi N. Ahmed by

Material type:

Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;

Language: English

Publication details: Cairo : Shimaa Salem Abdelghafar Salem , 2015

Dissertation note: Thesis (M.Sc.) - Cairo University - Institute of Statistical Studies and Research - Department of Mathematical Statistics

Other title:

إدارة علاقات العملاء فى مراكز الاتصال

Online resources:

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Availability: Items available for reference: قاعة الرسائل الجامعية - الدور الاول: Not for loan (1)Location, call number: Cai01.18.03.M.Sc.2015.Sh.C. مخـــزن الرســائل الجـــامعية - البدروم: Not for loan (1)Location, call number: Cai01.18.03.M.Sc.2015.Sh.C.

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The impact of customer relationship management on brand equity / by Cherine Elsayed Elsayed A. Aziz ; Supervised Dr.Gamal Sayed Abdelaziz. by

Material type:

Text; Literary form: Not fiction ; Audience: Specialized;

Language: English Summary language: English, Arabic Producer: 2025

Dissertation note: Thesis (Ph.D)-Cairo University, 2025.

Other title:

أثر ادارة علاقات العملاء علي قيمة العلامة : الدور الوسيط لجودة الخدمات و رضاء العميل –دراسة ميدانية في قطاع التعليم العالي مصر

Availability: Items available for reference: قاعة الرسائل الجامعية - الدور الاول: Not for loan (1)Location, call number: Cai01.05.01.Ph.D.2024.Ch.I.

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Impact of total quality management on internal growth strategy of the organization : an applied study on one of maintenance and repair service centers for electrical and electronic devices / by Ahmed Rabeih Mohamed Darwish ; Supervision Prof. Dr. Mohamed Abdel-Hamid Sabry, Dr. Ahmed Fathy Ghonem. by

Material type:

Text; Literary form: Not fiction ; Audience: Specialized;

Language: English Summary language: English, Arabic Producer: 2025

Dissertation note: Thesis (Ph.D)-Cairo University, 2025.

Other title:

تأثير إدارة الجودة الشاملة على استراتيجية النمو الداخلي للمؤسسة : دراسة تطبيقية على أحد مراكز خدمة صيانة وإصلاح الأجهزة الكهربائية والإلكترونية /

Availability: Items available for reference: قاعة الرسائل الجامعية - الدور الاول: Not for loan (1)Location, call number: Cai01.18.06.M.Sc.2025.Ah.I.

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The role of human capital management in achieving competitive advantage in service sector organizations / by Nada Naeim Mahmoud Shehto Saleh ; Supervised Prof. Ali Ahmed Abdel Rahman, Dr. Ahmed Eisa Abdullah. by

Material type:

Text; Literary form: Not fiction ; Audience: Specialized;

Language: English Summary language: English, Arabic Producer: 2025

Dissertation note: Thesis (Ph.D)-Cairo University, 2025.

Other title:

دور إدارة رأس المال البشري في تحقيق الميزة التنافسية في مؤسسات قطاع الخدمات

Availability: Items available for reference: قاعة الرسائل الجامعية - الدور الاول: Not for loan (1)Location, call number: Cai01.18.10.Ph.D.2025.Na.R.

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Your search returned 5 results.