000			01382cam a2200337 a 4500
008			950720s1996 cau b 001 0 eng
010			_a 95036410
020			_a0787901628 (alk. paper)
040			_aDLC _cDLC _dDLC
050	0	0	_aHD42 _b.C68 1996
082	0	0	_a658.4 _220
092	0	4	_a658.4 _bC838 _221
099			_a04 _a658.4 C838
100	1		_aCostantino, Cathy A., _d1955-
245	1	0	_aDesigning conflict management systems: _ba guide to creating productive and healthy organizations / _cCathy A. Costantino, Christina Sickles Merchant ; foreword by William L. Ury.
250			_a1st ed.
260			_aSan Francisco : _bJossey-Bass Publishers, _cc1996.
300			_axx, 252 p. ; _c24 cm.
440		4	_aThe Jossey-Bass conflict resolution series
504			_aIncludes bibliographical references (p. 245-246) and index.
650		0	_aConflict management.
700	1		_aMerchant, Christina Sickles, _d1949-
856	4		_3Table of Contents _uhttp://www.loc.gov/catdir/toc/onix06/95036410.html
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/wiley044/95036410.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/description/wiley037/95036410.html
902			_a1
905			_aEman _eRev.
905			_aJamal _eCat.
942			_2ddc _cBK
999			_c141642 _d141642