| 000 | 02417cam a2200325 a 4500 | ||
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| 003 | EG-GiCUC | ||
| 005 | 20250223031802.0 | ||
| 008 | 170905s2016 ua f m 000 0 eng d | ||
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_aEG-GiCUC _beng _cEG-GiCUC |
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| 041 | 0 | _aeng | |
| 049 | _aDeposite | ||
| 097 | _aM.Sc | ||
| 099 | _aCai01.18.06.M.Sc.2016.Ma.S | ||
| 100 | 0 | _aMahmoud Fathi Younes | |
| 245 | 1 | 2 |
_aA study on accreditation effect quality of results in calibration laboratories on customer satisfaction : _bCase study / _cMahmoud Fathi Younes ; Supervised Abdullah Abdulfatah |
| 246 | 1 | 5 |
_aدراسة عن تاثير اعتماد و جودة النتائج فى مختبرات المعايرة على رضاء العميل : _bدراسة حالة |
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_aCairo : _bMahmoud Fathi Younes , _c2016 |
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_a111 Leaves ; _c30cm |
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| 502 | _aThesis (M.Sc.) - Cairo University - Institute of Statistical Studies and Research - Department of Statistical Quality Control and Quality Assurance | ||
| 520 | _aThis thesis study is investigate the effect of accreditation of calibration laboratory on the quality of result and the relationship between accreditation of calibration laboratory and customer satisfaction. Should there be a perceived significant relationship between the independent variable accreditation of calibration laboratory and the dependent variable customer satisfaction. All countries established framework of national quality infrastructure to release and breaking down technical barriers to trade which making greater integration of countries into the international trading system. Quality infrastructure, QI, refers to all aspects of metrology, standardization, testing, and accreditation. This includes both public and private institutions and the regulatory framework within which they operate. The research will study clauses of international standard ISO/IEC 17025 2General requirements for the competence of testing and calibration laboratories3 which use to accredited calibration laboratory to verify the quality of result and will investigate the impact on customer satisfaction | ||
| 530 | _aIssued also as CD | ||
| 653 | 4 | _aCalibration laboratories | |
| 653 | 4 | _aCustomer satisfaction | |
| 653 | 4 | _aQuality of results | |
| 700 | 0 |
_aAbdullah Abdulfatah , _eSupervisor |
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| 856 | _uhttp://172.23.153.220/th.pdf | ||
| 905 |
_aNazla _eRevisor |
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_aSamia _eCataloger |
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| 942 |
_2ddc _cTH |
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_c62182 _d62182 |
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