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005			20250223032808.0
008			210829s2021 ua d f m 000 0 eng d
040			_aEG-GiCUC _beng _cEG-GiCUC
041	0		_aeng
049			_aDeposite
097			_aPh.D
099			_aCai01.18.06.Ph.D.2021.Gh.P
100	0		_aGhassan Mohamed Mohaned Amen
245	1	0	_aPerformance evaluation for hospitals / _cGhassan Mohamed Mohaned Amen ; Supervised Elsayed Khater , Mohamed Fahmy
246	1	5	_aتقييـم الأداء للمستـفيات
260			_aCairo : _bGhassan Mohamed Mohaned Amen , _c2021
300			_a208 Leaves ; _c30cm
502			_aThesis (Ph.D.) - Cairo University - Faculty of Graduate Studies for Statistical Research - Department of Statistical Quality Control and Quality Assurance
520			_aMeasuring the quality of performance has become a focus in healthcare organizations at the individual and national levels, where healthcare providers compete intensively with each other in order to improve continuous performance and provide high quality service, which results in patient satisfaction, confidence and reputation of the organization, which results in business continuity of healthcare organizations. The case study in this thesis was (group of hospitals) is spread in Cairo and its environs and consists of six hospitals will be conducted on four of them namely hospital (Hospital C, Hospital L, Hospital A, And Hospital N ) which will create a kind of competitiveness among them, especially after the group management linked the incentive to the reward for improved performance.Thesis is divided into three main parts First: measuring performance indicators using the dashboard, which covers most hospital departments, whether medical or non-medical, where they are collected monthly and is summarized in three main groups that are statistically analyzed using Individual control charts and run charts. (A) the set of performance indicators for management such as total number of inpatients{u2019} admission, where data was collected during the period from June 2017 to October 2020 and an improvement project was implemented at the Hospital C entitled Improving patients{u2019} admission and discharge processes using patients{u2019} tracer with lean six sigma methodology, this project occurred during the period between April 2019 to May 2019, the results were to reduce the patient's discharge time from 7:10 hours to 0:40 minutes and improved the average hospital length of stay (ALOS) from 2.9 days on July 2017 to 1.8 days in October 2020 and hospital occupancy rate improved from 41% in June 2017 to 70% in February 2020 before the pandemic of COVID-19, although patients{u2019}admission numbers increased from 577 Patients during June 2017 to 1053 Patients during December 2019, s patients{u2019} satisfaction increased and complaints decreased
530			_aIssued also as CD
653		4	_aEvaluation for hospitals
653		4	_aHealthcare providers
653		4	_aOrganizations
700	0		_aElsayed Khater, _eSupervisor
700	0		_aMohamed Fahmy , _eSupervisor
856			_uhttp://172.23.153.220/th.pdf
905			_aNazla _eRevisor
905			_aShimaa _eCataloger
942			_2ddc _cTH
999			_c81906 _d81906