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Creating do-it-yourself customers : how great customer experiences build great companies / Peter C. Honebein, Roy F. Cammarano.

By: Contributor(s): Material type: TextTextPublication details: Australia : Thomson; American Marketing Association (AMA) c2005.Description: xv, 264 p. : ill. ; 24 cmISBN:
  • 0324311540
  • 9780324311549
Subject(s): DDC classification:
  • 640.73 22
LOC classification:
  • TX335 .H5525 2005
Online resources:
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Item type Current library Home library Call number Copy number Status Barcode
Books Books مخزن الكتب - البدروم المكتبة المركزبة الجديدة - جامعة القاهرة 640.73 H7721 Store (Browse shelf(Opens below)) C.1 Available 01000110194634000

Includes bibliographical references (p.46-253) and index.

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