The impact of workplace violence on job satisfaction and productivity among nursing staff / Nesreen Saeed Abdelmohsen ; Supervised Magda Abdelhamid , Zeinab Abdelhalim Osman

Thesis (M.Sc.) - Cairo University - Faculty of Nursing - Department of Nursing Services Administration

This study aimed to assess the impact of workplace violence on job satisfaction and productivity among nursing staff. A descriptive correlation design was utilized in this study. A sample of convenience of 600 psychiatric nurses were selected from the inpatient departments and outpatient clinic of EL-Abbassia Mental Health Hospital in Cairo. Four tools were used to achieve the purpose of this study, socio-demographic data sheet, workplace violence, recurrence of violence scale, job satisfaction scale and productivity scale. Findings of this study indicate that, psychological, sociocultural, environmental and interactional factors are the most frequent causes for violence and violence among psychiatric patients. The study reveals that there's highly statistically significant correlation between violence, job satisfaction and productivity where (R= .234, .281 at P= 000) respectively.To conclude workplace violence affect significantly on job satisfaction and productivity among staff nursing. All of these factors interact with job satisfaction and productivity. Periodical in-service training programs should be designed and prevention for nursing staff in prediction and management of violent behaviors in psychiatric settings

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