The impact of customer experience on customer engagement and purchaseintention in online brand communities (arab internet users) / (رقم التسجيلة. 82367)
[ عرض عادي ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 02727cam a2200325 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | EG-GiCUC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250223032822.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 211002s2021 ua d f m 000 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | EG-GiCUC |
| Language of cataloging | eng |
| Transcribing agency | EG-GiCUC |
| 041 0# - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | Deposite |
| 097 ## - Thesis Degree | |
| Thesis Level | Ph.D |
| 099 ## - LOCAL FREE-TEXT CALL NUMBER (OCLC) | |
| Classification number | Cai01.05.01.Ph.D.2021.Sh.I |
| 100 0# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sherif Akram Abdelsalam Abdelkarim |
| 245 14 - TITLE STATEMENT | |
| Title | The impact of customer experience on customer engagement and purchaseintention in online brand communities (arab internet users) / |
| Statement of responsibility, etc. | Sherif Akram Abdelsalam Abdelkarim ; Supervised Wael Kortam |
| 246 15 - VARYING FORM OF TITLE | |
| Title proper/short title | أثر تجربة العميل على ارتباط العميل ونية الشراء فى مجتمعات العلامات التجارية عبر الإنترنت - مستخدمى الإنترنت العرب |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Cairo : |
| Name of publisher, distributor, etc. | Sherif Akram Abdelsalam Abdelkarim , |
| Date of publication, distribution, etc. | 2021 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 198 Leaves : |
| Other physical details | charts ; |
| Dimensions | 30cm |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Thesis (Ph.D.) - Cairo University - Faculty of Commerce - Department of Business Administration |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Drawing on the Service EcosystemTheory(from thenetworking, Disruptive innovation,and sustainableperspectives) and Customer Experience and Engagement Theory, this study examines the relationship between Customer Experience, Customer Engagement, and Purchase intentions in online settings. In this study, the proposed conceptual framework included Customer experience is conceptualized (pragmatic, hedonic, sociability, and usability). and Customer engagement is conceptualized (attitudinal and behavioral) engagement. A sample units was undertaken among members of Facebook platform as online communities from The Arab Administrative Development Organization (ARADO) a specialized organization of the League of Arab States ARADO{u2019}s mission is to comprehensively contribute to the organizational development in the Arab countries. In its{u2019} endeavor to fulfill this mission, ARADO has been and is still making efforts to offer services and programs to governments of 22 member states of ARADO. The Data selected from (7) working units for semi-structured interviews (qualitative), and convenience sampling (380) working unit for the questionnaire (quantitative), the response was analyzed statically includes proposed statistical techniques (path analysis and structural equation model) using SPSS and Smart PLS software, to test the relationship and hypothesis |
| 530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE | |
| Additional physical form available note | Issued also as CD |
| 653 #4 - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Customer experience |
| 653 #4 - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Online community |
| 653 #4 - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Service ecosystem |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Wael Kortam , |
| Relator term | |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://172.23.153.220/th.pdf">http://172.23.153.220/th.pdf</a> |
| 905 ## - LOCAL DATA ELEMENT E, LDE (RLIN) | |
| Cataloger | Nazla |
| Reviser | Revisor |
| 905 ## - LOCAL DATA ELEMENT E, LDE (RLIN) | |
| Cataloger | Shimaa |
| Reviser | Cataloger |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Thesis |
| Source of classification or shelving scheme | Not for loan | Home library | Current library | Date acquired | Full call number | Barcode | Date last seen | Koha item type | Copy number |
|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | المكتبة المركزبة الجديدة - جامعة القاهرة | قاعة الرسائل الجامعية - الدور الاول | 11.02.2024 | Cai01.05.01.Ph.D.2021.Sh.I | 01010110084303000 | 22.09.2023 | Thesis | ||
| Dewey Decimal Classification | المكتبة المركزبة الجديدة - جامعة القاهرة | مخـــزن الرســائل الجـــامعية - البدروم | 11.02.2024 | Cai01.05.01.Ph.D.2021.Sh.I | 01020110084303000 | 22.09.2023 | CD - Rom | 84303.CD |